How a Geosynthetic Manufacturer Improved Efficiency with Dynamics 365

Empowering Global Operations with Unified Processes

The client stands as the forefront leader in geosynthetic material manufacturing and is dedicated to enhancing civil and environmental infrastructure worldwide. Established in Varennes, Quebec, the client has solidified its global presence through 32 legal entities across 4 continents strategically positioned across Canada, the USA, Germany, Malaysia, Thailand, Egypt, China, and Australia. This extensive network encompasses 10+ manufacturing units operating round-the-clock across various time zones to ensure continuous production and a robust logistical framework with 19 physical warehouses strategically located to serve its diverse clientele worldwide in multiple time zones. Therefore, the client was looking to standardize business processes consistently across all countries.

Despite varying regulations across different countries, the goal was to project a unified brand identity. Whether it is company reports or other critical details, the presentation should reflect a single, standardized company. To address these challenges, the client launched the “One organization, One Data, and One Reporting” initiative. To support this initiative, the client was looking to develop comprehensive reports that provide a holistic view of the client’s global operations. They also required consistent reporting standards across all legal entities. Whether it’s financial data, performance metrics, or operational insights, common reporting ensures uniformity and accuracy.

The client was looking to modernize their legacy systems, including Azure Data Factory ETL and BYOD. They needed full data pushes for every entity, resulting in long refresh times for Power BI reports, creating entities for individual tables, and managing schedules for batch jobs and report refreshments.

To overcome these constraints, the company sought a Managed Service Provider capable of delivering a modern, scalable data and ERP backbone: Dynamics 365 Finance & Supply Chain for standardized processes; Azure for secure, global scale; Microsoft Fabric and Power BI for governed analytics with shared metrics; and an AI‑ready intelligence layer to surface exceptions, forecast demand and supply risk, and guide next actions. The goal was durable, compliant, and unified operations, with real‑time visibility across manufacturing, inventory, and logistics, and a single source of truth for executives and plant teams alike.