Understanding the Limits of Current ERP Interaction

In most Dynamics 365 Finance & Supply Chain environments, speed is limited by how users interact with the system.
Manual navigation across forms, repeated data entry, and dependency on structured workflows slow down execution. Even with AI assistants, most interactions stop at information retrieval. The system can explain what to do, but the user still completes the task manually.
This session addresses that gap.
Using AI agents powered by the Model Context Protocol, organizations can move from interaction to execution. Instead of navigating menus, users can perform transactions using natural language directly within Microsoft Teams.
The result is a more responsive ERP environment where actions happen at the speed of conversation.

FIVE REASONS TO ATTEND THIS SESSION

This session is structured as a technical walkthrough of how natural language execution is being introduced into Dynamics 365 Finance & Supply Chain environments.

  1. The Friction Problem in F&SCM Operations
    Understand why high-volume finance and supply chain processes still rely heavily on manual input, and where traditional ERP interaction begins to break down.
  2. From Chat to Execution
    USee the difference between AI assistants that provide information and AI agents that perform transactions in real time.
  3. How the Model Context Protocol Works
    A closer look at MCP as a secure execution layer that interacts directly with the Dynamics 365 backend instead of relying on UI-driven workflows.
  4. Live Transaction Execution in Microsoft Teams
    Learn how users can create Sales Orders and Purchase Requisitions through simple natural language inputs without navigating forms or menus.
  5. Security, Control, and Data Isolation
    Understand how the MCP server ensures that ERP data remains within your Azure environment while enabling controlled execution.
Meet the Speaker 

Speaker- Justin Carter

Solution Architect

With a career spanning AX to D365, Justin is recognized for his expertise in modern data platforms. A 12x Microsoft MVP, Justin brings experience in AI-driven architecture and Microsoft Fabric, helping organizations build trusted, intelligent data foundations through scalable MDM solutions. 

Justin

Your ERP Should Move at the Speed of Your Team

Join this session to understand how natural language execution can remove friction from Dynamics 365 Finance & Supply Chain and enable faster, more reliable operations.

Get In Touch Get In Touch

Get In Touch