Augment Customer Service Enhancement with our Digital Transformation Solution

Give your customer service a tech-infused makeover for heightened efficiency, faster issue resolution, enhanced customer satisfaction, and future-ready adaptability.

Improved Operational Efficiency

Customer service solutions streamline processes, automate repetitive tasks, and optimize workflows. This efficiency reduces response times, boosts agent productivity, and ensures timely, effective support, enhancing overall operational efficiency.

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Unified Customer Experience

These solutions enable seamless integration across multiple communication channels—phone, email, chat, social media—ensuring a unified customer experience. This flexibility allows customers to interact via their preferred platform, enhancing convenience and accessibility.

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Data-Driven Insights

Customer service solutions gather and analyze data from interactions, offering valuable insights. These insights facilitate strategic decisions, identify trends, and enable proactive measures, leading to more informed and personalized customer interactions.

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On-demand Scalability

Adaptable to varying business needs, these solutions scale effortlessly with growth. Whether handling a surge in inquiries or expanding into new markets, extensive flexibility ensures consistent service delivery without compromising quality.

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Future-Ready Adaptability

Customer service software solutions leverage modern technology, ensuring your business stays ahead of the curve. They facilitate seamless integration of emerging trends like AI and chatbots, future-proofing your customer support strategy.

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Improved Customer Satisfaction

These solutions provide a personalized and responsive customer experience. With quicker issue resolution, proactive support, and tailored interactions, customer satisfaction levels soar– building loyalty and a positive brand image.

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Improved Operational Efficiency

Customer service solutions streamline processes, automate repetitive tasks, and optimize workflows. This efficiency reduces response times, boosts agent productivity, and ensures timely, effective support, enhancing overall operational efficiency.

Schedule A Call Today

+

Unified Customer Experience

These solutions enable seamless integration across multiple communication channels—phone, email, chat, social media—ensuring a unified customer experience. This flexibility allows customers to interact via their preferred platform, enhancing convenience and accessibility.

Schedule A Call Today

+

Data-Driven Insights

Customer service solutions gather and analyze data from interactions, offering valuable insights. These insights facilitate strategic decisions, identify trends, and enable proactive measures, leading to more informed and personalized customer interactions.

Schedule A Call Today

+

On-demand Scalability

Adaptable to varying business needs, these solutions scale effortlessly with growth. Whether handling a surge in inquiries or expanding into new markets, extensive flexibility ensures consistent service delivery without compromising quality.

Schedule A Call Today

+

Future-Ready Adaptability

Customer service software solutions leverage modern technology, ensuring your business stays ahead of the curve. They facilitate seamless integration of emerging trends like AI and chatbots, future-proofing your customer support strategy.

Schedule A Call Today

+

Improved Customer Satisfaction

These solutions provide a personalized and responsive customer experience. With quicker issue resolution, proactive support, and tailored interactions, customer satisfaction levels soar– building loyalty and a positive brand image.

Schedule A Call Today

Define Your Data Strategy Smartly

Enterprises often have to cope with tangled data sets and poor analytics. Unify and streamline your data management and analytics processes with a comprehensive suite of tools offered by Microsoft Fabric, an all-in-one SaaS solution. Microsoft Fabric is an end-to-end analytics solution that includes data lake, data engineering, data integration, data science, real-time analytics, and business intelligence. DynaTech offers Azure Fabric Services to help businesses seamlessly handle everything related to data—smooth data movement, efficient data science, real-time analytics, and business intelligence. Get a holistic solution to store and analyze the entire lifecycle of data. Our professionals enable businesses with the right tools to integrate various data sources and analytical reports into a cohesive environment to help business leaders make quick, accurate, and value-added decisions.

Masterminds 

350 +

Masterminds 

Clients Worldwide

100 +

Clients Worldwide

Projects Completed

150 +

Projects Completed

Clients

98 %

Client Retention Rate

DynaTech’s Comprehensive Microsoft Fabric Service Offerings

Using advanced tools and employing our years of experience in crafting Microsoft solutions, we offer a range of Microsoft Fabric Services to manage your organization’s data capabilities and help you drive smarter decisions.

Data Engineering

We offer Data Engineering services in Microsoft Fabric to help organizations efficiently design, create, and manage data pipelines on a large scale. Our Microsoft-certified professionals offer end-to-end solutions to optimize the entire process of data ingestion, transformation, and orchestration by leveraging the power of Microsoft Azure Data Factory and Synapse Data Engineering. We help businesses extract the full potential of their data assets with our intuitive approach that integrates advanced ETL/ELT methodologies, real-time processing, and optimized data flow. 

data-engineering

Data Factory

At DynaTech, our specialists render highly scalable and automated data integration services by leveraging the advanced capabilities of Azure Data Factory within Microsoft Fabric. Our experienced team designs and implements critical workflows to connect structured and unstructured data from various sources. This ensures reliable and smooth data movement across the entire organization. Our solutions have built-in support for 90+ connectors that include on-premises and cloud-based data stores. Our professionals make sure your data pipelines are always secured and optimized for better performance.

data-factory

Data Science

Our data experts help you drive action-driven insights with algorithms, ML models, and predictive analytics by offering leading Data Science within Microsoft Fabric. Our skilled resources use Azure Machine Learning and Synapse Data Science to create and deploy advanced data models. Be it exploratory data analysis, or model training and validation, we customize our solutions to meet the specific needs of industry to ensure you stay competitive in the data-centric world.

dataops

Master Data Management

Transform the way you manage your data with DynaTech’s Master Data Management (MDM) services. Our professionals consolidate, cleanse, and manage your crucial data across different domains by developing a single source of truth. We simplify the complex web of customer, product, and location data relationships across systems by intelligently matching, linking, and deduplicating records from various domains. Minimize inefficiencies, escalate customer experiences, and proactively identify potential risks with end-to-end data visibility. Whether you want to leverage AI, ML, or BI, our MDM capabilities empower you to enhance data quality, drive better insights, and fuel your organization’s growth.

data-management

Data Integration

Our comprehensive Data Integration services allow seamless integration of unstructured, semi-structured, and structured data across different platforms using Microsoft Fabric. By using Azure Data Factory and Azure Synapse Analytics, our experts make sure that your data is cleansed and transformed into one unified format so it can be readily used for analysis and reporting. Be it batch processing or real-time data streaming, our tech-led data integration services are specifically designed to meet modern, data-intensive environments.

data-integration

Data & Business Intelligence

We offer world-class Data & BI (business Intelligence) solutions within Microsoft Fabric to transform your organization’s scattered data into value-driven insights with the help of advanced analytics and visualization tools. Our professionals offer a comprehensive view of data to your enterprise by using Azure Synapse Analytics, Power BI, and Copilot in Fabric. This fine blend of deep data processing capabilities can aid decision-makers with real-time insights, predictive analytics, and AI-driven recommendations.

data-intelligence

Copilot in Fabric

Our data specialists bring AI directly to your data analytics workflows with Copilot in Microsoft Fabric. Our advanced solution uses Microsoft AI and GPT-4 Turbo to improve user experience by automating their repetitive tasks and offering intelligent insights at a scale. Copilot seamlessly integrates into your Fabric environment with top notch capabilities like Natural Language Querying, Automated Report Generation, and Predictive Analytics. These features transform the way your team interacts with data and drives accurate decision-making process.

copilot in fabric

Synapse Data Warehouse

Our Synapse Data Warehouse Solution in Microsoft Fabric renders a single analytics platform that integrates big data and data warehousing capabilities. Our experts build high-performance data warehouses with the help of Azure Synapse Analytics. It can also be seamlessly integrated with other Microsoft Fabric services like Power BI and Data Factory. We aim to optimize your data warehouse for any kind of complex queries, large-scale data processing, and high concurrency to help you easily handle modern data workloads.

synapse-analytics
Data Engineering

Data Engineering

We offer Data Engineering services in Microsoft Fabric to help organizations efficiently design, create, and manage data pipelines on a large scale. Our Microsoft-certified professionals offer end-to-end solutions to optimize the entire process of data ingestion, transformation, and orchestration by leveraging the power of Microsoft Azure Data Factory and Synapse Data Engineering. We help businesses extract the full potential of their data assets with our intuitive approach that integrates advanced ETL/ELT methodologies, real-time processing, and optimized data flow. 

data-engineering
Data Factory

Data Factory

At DynaTech, our specialists render highly scalable and automated data integration services by leveraging the advanced capabilities of Azure Data Factory within Microsoft Fabric. Our experienced team designs and implements critical workflows to connect structured and unstructured data from various sources. This ensures reliable and smooth data movement across the entire organization. Our solutions have built-in support for 90+ connectors that include on-premises and cloud-based data stores. Our professionals make sure your data pipelines are always secured and optimized for better performance.

data-factory
Data Science

Data Science

Our data experts help you drive action-driven insights with algorithms, ML models, and predictive analytics by offering leading Data Science within Microsoft Fabric. Our skilled resources use Azure Machine Learning and Synapse Data Science to create and deploy advanced data models. Be it exploratory data analysis, or model training and validation, we customize our solutions to meet the specific needs of industry to ensure you stay competitive in the data-centric world.

dataops
Master Data Management

Master Data Management

Transform the way you manage your data with DynaTech’s Master Data Management (MDM) services. Our professionals consolidate, cleanse, and manage your crucial data across different domains by developing a single source of truth. We simplify the complex web of customer, product, and location data relationships across systems by intelligently matching, linking, and deduplicating records from various domains. Minimize inefficiencies, escalate customer experiences, and proactively identify potential risks with end-to-end data visibility. Whether you want to leverage AI, ML, or BI, our MDM capabilities empower you to enhance data quality, drive better insights, and fuel your organization’s growth.

data-management
Data Integration

Data Integration

Our comprehensive Data Integration services allow seamless integration of unstructured, semi-structured, and structured data across different platforms using Microsoft Fabric. By using Azure Data Factory and Azure Synapse Analytics, our experts make sure that your data is cleansed and transformed into one unified format so it can be readily used for analysis and reporting. Be it batch processing or real-time data streaming, our tech-led data integration services are specifically designed to meet modern, data-intensive environments.

data-integration
Data & Business Intelligence

Data & Business Intelligence

We offer world-class Data & BI (business Intelligence) solutions within Microsoft Fabric to transform your organization’s scattered data into value-driven insights with the help of advanced analytics and visualization tools. Our professionals offer a comprehensive view of data to your enterprise by using Azure Synapse Analytics, Power BI, and Copilot in Fabric. This fine blend of deep data processing capabilities can aid decision-makers with real-time insights, predictive analytics, and AI-driven recommendations.

data-intelligence
Copilot in Fabric

Copilot in Fabric

Our data specialists bring AI directly to your data analytics workflows with Copilot in Microsoft Fabric. Our advanced solution uses Microsoft AI and GPT-4 Turbo to improve user experience by automating their repetitive tasks and offering intelligent insights at a scale. Copilot seamlessly integrates into your Fabric environment with top notch capabilities like Natural Language Querying, Automated Report Generation, and Predictive Analytics. These features transform the way your team interacts with data and drives accurate decision-making process.

copilot in fabric
Synapse Data Warehouse

Synapse Data Warehouse

Our Synapse Data Warehouse Solution in Microsoft Fabric renders a single analytics platform that integrates big data and data warehousing capabilities. Our experts build high-performance data warehouses with the help of Azure Synapse Analytics. It can also be seamlessly integrated with other Microsoft Fabric services like Power BI and Data Factory. We aim to optimize your data warehouse for any kind of complex queries, large-scale data processing, and high concurrency to help you easily handle modern data workloads.

synapse-analytics

DynaTech’s Prowess in Tools

Our professionals have deep expertise in using industry-leading tools and technologies to deliver innovative solutions that drive efficiency and boost performance.

  • Microsoft SQL Server Integration Services
  • Power BI Desktop, Power Apps 
  • CData Connector  
  • Snowflake, Tableau
  • Azure Synapse, Azure Spark
  • Azure Stack (ADF, Blob storage, Synapse workspace, DevOps, Logic Apps)

Targeted Data Source Applications

DynaTech specializes in integrating and optimizing a wide range of data source apps to ensure smooth connection and data flow across your organization.

  • Dynamics GP, Microsoft Dynamics NAV 
  • SAP, Oracle, NetSuite, Salesforce
  • Qualtrics
  • Epicor
  • D365 Finance and Operations, D365 CRM
  • Google Analytics, NetForum, Sitecore

DynaTech's Expertise in Microsoft Azure Capabilities

Our professionals leverage their years of expertise to offer Microsoft Azure Fabric’s powerful capabilities. This enables us to deliver
scalable infrastructure, advanced analytics, and seamless integration to help empower your business with leading cloud solutions.

Azure Infra

DynaTech specializes in architecting and managing robust Azure Infrastructure solutions that support mission-critical workloads. Our prowess across Azure Virtual Machines, Azure Kubernetes Service (AKS), and Azure Networking enables our experts to create highly secure, scalable, and resilient cloud environments. We use advanced IaC by using ARM (Azure Resource Manager) templates and Terraform (Need to Confirm) to ensure automated deployments across your entire Azure landscape. We design our solutions in such a way that they are always available, provide quick disaster recovery, and can empower your enterprise to leverage the full potential of the Azure cloud. 

Azure Fabric for BI

Our professionals leverage Azure Synapse Analytics, Power BI, and Azure Data Factory to design and render comprehensive BI solutions to integrate data from various sources into a unified data model. We make sure that your data processing is always seamless. We offer intuitive visualization and real-time analytics to offer actionable insights to the stakeholders. We bring advanced ML and AI features to your BI workflows to promote intelligent decision-making across your organization. 

Logic Apps

Our professionals are proficient in offering Azure Logic Apps. This expertise enables us to integrate and automate workflows across on-premises and cloud environments. Our specifically crafted Logic Apps solutions connect disparate systems to enable smooth data flow. Our Logic Apps services include custom connectors, complex orchestration, and error handling. Our tailored service offerings include SaaS applications, databases, and APIs. 

Service Bus

We render enterprise-grade messaging solutions with our Azure Service Bus solutions. It facilitates reliable communication between various distributed systems. We specifically design and implement our Service Bus architectures to support message queuing, publish-subscribe patterns, and advanced routing. Our experts implement top features like duplicate detection, dead-lettering, and sessions to ensure that messaging infrastructure is capable of handling complex scenarios. Our custom solutions enable seamless integration between cloud-based apps, on-premises systems, and microservices for your event-driven architecture. 

API Management 

We enable businesses to securely monitor and manage APIs at scale with our API Management services. Our experts use Azure API Management to create, publish, and monitor APIs while maintaining security. Our tailored solutions include custom policies for rate limiting, caching, and authentication to enable fine-grained control over API traffic. We also provide insights into API performance and usage with integrated analytics. This allows you to optimize your API ecosystem for better performance and reliability. 

Synapse Analytics

Get a comprehensive platform for big data and data warehousing. Our hand-crafted Synapse Analytics solutions enable you to unify data ingestion, preparation, management, and serving. Enable top analytics capabilities across large datasets. Our solutions render a smooth analytics experience by integrating Azure Data Lake, Power BI, and Azure Machine Learning that supports both SQL and Spark-based workloads. We offer powerful data architecture to meet your modern business intelligence needs like, complex ETL pipelines, running large-scale data queries, and deploying machine learning models. 

Data Lake

Get scalable and secured storage for your huge amounts of raw, structured, and unstructured data. We offer robust Data Lake solutions that enable efficient data ingestion, storage, and processing, as well as, supporting analytics, machine learning, and real-time data pipelines. Our experts implement advanced data governance, access control, and data lifecycle management to ensure your data lake is highly compliant and optimized for top-notch performance. By integrating with Azure Synapse, Databricks, and other Azure services, we provide a unified platform for big data analytics, enabling your organization to extract maximum value from its data assets. 

Azure Infra

Azure Fabric for BI

Logic Apps

Service Bus

API Management 

Synapse Analytics

Data Lake

Ready to Optimize Your Cloud Infrastructure?

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