An Overview of CRM and ERP Consulting Services

A top-notch ERP system that seamlessly streamlines processes and automates operations is the need of the hour. Our consulting services help businesses evaluate their existing systems, find bottlenecks, and create a data-driven roadmap to build a robust, tailored, and feature-rich ERP solution. Our experts will explain how an efficient system can help skyrocket your growth and beat the competition. We offer process optimization, migration, end-to-end implementation, and ongoing support services under ERP consulting services.

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Offering personalized customer experiences is crucial to win their trust and loyalty. A robust customer relationship management system with real-time data insights and process automation can help achieve it. We offer comprehensive CRM consulting services to help organizations drive business growth by having a 360-degree overview of customers. Being a Microsoft-certified partner, we can help implement D365 CRM solutions, such as D365 Sales, D365 Marketing, D365 Customer Service, and D365 Field Service to automate operations and streamline processes.

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Having an ERP or CRM solution is not enough to conquer the market. You will need a solution that is tailored to your unique business requirements. Our D365 experts will evaluate your existing systems, find performance bottlenecks, and develop a tailored solution that perfectly caters to your business needs. Our D365 CRM and ERP solutions are process-driven and offer the best ROI. Being a Microsoft Solutions partner, we are equipped with the latest tools and software to build unmatched D365 ERP and CRM solutions that help accelerate growth.

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We offer seamless CRM/ERP integration with other existing legacy systems and third-party tools to maximize the overall advantage. With such integration, you can improve data accuracy, real-time data insights, and high-end automation. You can also enjoy superior data visualization and organizational performance. Integrating CRM/ERP with other systems allows you to make data-driven decisions, streamline operations, and provide customers with highly satisfying experiences.

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Our D365 experts offer end-to-end CRM/ERP implementation consulting services to businesses to ensure tailored solutions that cater to their needs. Our CRM/ERP implementation consulting services include Pre-existing CRM/ERP assessment, cost-benefit analysis, TCO and ROI projection, project budgeting and resource allocation, software selection, deployment model selection, business process mapping, case identification, etc. Our D365 specialists will first understand your business needs and then bring top-notch solutions to life.

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Is your current CRM/ERP solution pushing you behind in the race? Do you need help managing your processes and addressing newly emerging business challenges? This is the time to migrate to a new, modern, cloud-based CRM/ERP solution that can help meet the market's demands and reduce costs. Our D365 migration experts can evaluate your processes and suggest the best possible CRM/ERP solutions smooth business management sailing for you by automating processes, streamlining operations, and using data-driven insights for informed decision-making.

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ERP Consulting Services

A top-notch ERP system that seamlessly streamlines processes and automates operations is the need of the hour. Our consulting services help businesses evaluate their existing systems, find bottlenecks, and create a data-driven roadmap to build a robust, tailored, and feature-rich ERP solution. Our experts will explain how an efficient system can help skyrocket your growth and beat the competition. We offer process optimization, migration, end-to-end implementation, and ongoing support services under ERP consulting services.

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CRM Consulting Services

Offering personalized customer experiences is crucial to win their trust and loyalty. A robust customer relationship management system with real-time data insights and process automation can help achieve it. We offer comprehensive CRM consulting services to help organizations drive business growth by having a 360-degree overview of customers. Being a Microsoft-certified partner, we can help implement D365 CRM solutions, such as D365 Sales, D365 Marketing, D365 Customer Service, and D365 Field Service to automate operations and streamline processes.

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Solution Design

Having an ERP or CRM solution is not enough to conquer the market. You will need a solution that is tailored to your unique business requirements. Our D365 experts will evaluate your existing systems, find performance bottlenecks, and develop a tailored solution that perfectly caters to your business needs. Our D365 CRM and ERP solutions are process-driven and offer the best ROI. Being a Microsoft Solutions partner, we are equipped with the latest tools and software to build unmatched D365 ERP and CRM solutions that help accelerate growth.

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CRM/ERP Integration

We offer seamless CRM/ERP integration with other existing legacy systems and third-party tools to maximize the overall advantage. With such integration, you can improve data accuracy, real-time data insights, and high-end automation. You can also enjoy superior data visualization and organizational performance. Integrating CRM/ERP with other systems allows you to make data-driven decisions, streamline operations, and provide customers with highly satisfying experiences.

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CRM/ERP Implementation Consulting

Our D365 experts offer end-to-end CRM/ERP implementation consulting services to businesses to ensure tailored solutions that cater to their needs. Our CRM/ERP implementation consulting services include Pre-existing CRM/ERP assessment, cost-benefit analysis, TCO and ROI projection, project budgeting and resource allocation, software selection, deployment model selection, business process mapping, case identification, etc. Our D365 specialists will first understand your business needs and then bring top-notch solutions to life.

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CRM/ERP Migration Consulting

Is your current CRM/ERP solution pushing you behind in the race? Do you need help managing your processes and addressing newly emerging business challenges? This is the time to migrate to a new, modern, cloud-based CRM/ERP solution that can help meet the market's demands and reduce costs. Our D365 migration experts can evaluate your processes and suggest the best possible CRM/ERP solutions smooth business management sailing for you by automating processes, streamlining operations, and using data-driven insights for informed decision-making.

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Give A Paradigm Shift to Your Business Management Approach

Responding to dynamic market changes and evolving behavioral patterns is crucial for businesses to remain competitive. It cannot be achieved through outdated legacy systems with security and data privacy risks and vulnerabilities. You need a super-fast, feature-rich, and tailored CRM/ERP solution that can help match the pace with the constantly evolving needs. Our D365 consulting services can help drive business growth and achieve excellence in processes and operations. Our tailored solutions can help serve your customers more meaningfully while reducing risks and automating mundane tasks and processes.

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Our Achievements in Numbers

Tech Talents

350 +

Tech Talents

Clients Worldwide

100 +

Clients Worldwide

Projects Completed

150 +

Projects Completed

Client Retention

98 %

Client Retention

Bring Automation to Your Business with DynaTech

DynaTech is a leading CRM and ERP consulting services provider with a proven track record and expertise. We have a team of 350+ D365 experts to build tailored, industry-specific, and secure CRM/ERP solutions.

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Our Product Capabilities

D365 Commerce

Integrates online stores, physical locations, and back-office operations for omnichannel experiences. Features include e-commerce management, point of sale, & back-office capabilities.

D365 Customer Insights

Aggregates customer data from multiple sources to provide a comprehensive 360-degree view enabling personalized interactions and insights-driven decision-making through AI and analytics.

D365 Customer Service

Enhances customer support with robust case management, automated workflows, and self-service options. Empowers agents with tools and insights to improve resolution times.

D365 Field Service

Manages field technicians with advanced scheduling, resource optimization, and real-time updates. Features include automated dispatching, inventory management, and mobile support.

D365 Finance

Automates accounts payable/receivable, budgeting, and compliance. Provides real-time financial insights and analytics to enhance decision-making and ensure regulatory adherence.

D365 Human Resources

Centralizes HR processes including recruitment, onboarding, performance management, and payroll. Offers tools to automate administrative tasks and empower employees.

D365 Marketing

Enables creation and automation of multi-channel marketing campaigns. Provides tools for lead management, customer segmentation, and personalization to improve engagement & conversions.

D365 Project Operations

Integrates the project management tools to streamline planning, execution, & delivery. Enhances collaboration with real-time data & analytics, ensuring projects are completed on time & within budget.

D365 Sales

Streamlines sales processes from lead generation to deal closure. Offers tools for opportunity management, sales forecasting, and customer insights to help sales teams close deals faster.

D365 Supply Chain Management

Optimizes operations with real-time visibility into inventory, production, and logistics. Enhances planning and execution to improve efficiency, reduce costs, and ensure timely delivery.

SAP S/4 HANA

A next-generation ERP system built on the in-memory SAP HANA platform, offering real-time analytics & insights. It modernizes core processes with AI & machine learning for enhanced efficiency.

SAP ECC

A robust legacy ERP system providing comprehensive on-premise business management. This supports the key business processes such as finance, HR, logistics, and manufacturing.

SAP Business One

A cloud-based ERP system designed for small level to mid-sized enterprises, offering essential business functions like financials, sales, inventory, and customer relationship management.

SAP Business ByDesign

Scalable cloud ERP solution tailored for fast-growing businesses, offering modular functionalities for financials, project management, procurement, & supply chain management.

SAP Customer Experience

A suite of cloud-based solutions focused on enhancing customer interactions in marketing, sales, service, and commerce, ensuring a personalized and connected customer experience.

SAP CRM

An on-premise CRM solution that integrates with SAP ECC to manage customer relationships, sales, and service processes, providing comprehensive customer insights and engagement tools.

SAP SuccessFactors

A cloud-based human capital management suite that covers the entire employee lifecycle, from recruitment and onboarding to performance management and succession planning.

SAP Ariba

A cloud-based procurement solution that streamlines purchasing process & enhances supplier collaboration. Features include spend analysis, contract management, & supplier risk management.

SAP Concur

A cloud-based tailored solution for travel and expense management that simplifies expense reporting, automates travel bookings, and ensures compliance with corporate policies.

SAP Fieldglass

This is a cloud-based solution platform for managing contingent labor and services procurement. It helps organizations optimize workforce management, compliance, and vendor performance.

SAP Analytics Cloud

A comprehensive suite of analytics solutions providing business intelligence, planning, & data visualization. Enables real-time decision-making with integrated data analysis & predictive analytics.

Industry We Serve

Our business process reengineering services can help various industries to improve their process efficiency and reduce costs and cycle times.

Healthcare

Healthcare

With CRM/ERP solutions, businesses can improve patient care, lower costs, simplify healthcare processes, offer virtual consultation, help store data records securely, etc.

retail industry

Retail

We aim to achieve real-time data visibility across channels, improve inventory and warehouse management, and achieve better control over shipment tracking and delivery.

Manufacturing

Manufacturing

ERP consulting services can help manufacturers achieve comprehensive data visibility across processes, manage shop floor operations, and allocate resources efficiently.

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Ecommerce

Automate mundane tasks and processes, offer personalized customer experiences, and have cross-team collaboration for efficient business management.

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Insurance

Streamline various processes and insurance operations while having superior risk and claim management based on data.

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