D365 CRM Functional Consultant
Job Summary
We are seeking a skilled D365 CRM Functional Consultant to analyze business needs, design functional solutions, and support implementation of Dynamics 365 CRM applications. The ideal candidate will work closely with stakeholders to configure the system, improve processes, and ensure successful adoption aligned with business goals.
Key Responsibilities
- Gather and document business requirements related to CRM processes
- Configure Dynamics 365 CRM modules to meet client needs
- Translate functional requirements into system design and workflows
- Conduct workshops, user training, and demonstrations
- Collaborate with technical teams on integrations and customizations
- Support testing, troubleshooting, and issue resolution
- Assist with data migration and system validation
- Provide go-live and post-implementation support
- Recommend process improvements and best practices
Required Skills & Qualifications
- Strong functional knowledge of Dynamics 365 CRM modules (Sales, Customer Service, Marketing, or Field Service)
- Understanding of CRM business processes and lifecycle
- Experience configuring workflows, forms, dashboards, and security roles
- Ability to communicate effectively with business stakeholders
- Analytical problem-solving mindset
- Documentation and training experience
Preferred Qualifications
- Dynamics 365 or Power Platform certifications
- Experience with integrations and automation tools
- Exposure to end-to-end CRM implementation projects
Experience
- 3–6 years of experience in CRM functional consulting or related roles
Transforming Jobs into Journeys
At DynaTech, we believe careers should evolve with innovation. Our teams work on cutting-edge technologies across Microsoft Dynamics 365, Data, AI, and Cloud to deliver impactful solutions for global businesses. We foster a collaborative culture where ideas are encouraged and every individual has the opportunity to grow. If you're passionate about technology and creating real business impact, DynaTech is the place to build your future.
Flexible
Flexible work options that help you stay productive while maintaining balance.
Growth
Continuous learning and real project experience to accelerate your career.
Bonus
Performance-driven rewards and incentives that recognize your contributions.
Work-Life Balance
A supportive culture that encourages balance, well-being, and sustainable success.
Life at DynaTech
Dynamic Work Environment
At DynaTech, embrace a workplace that mirrors the dynamism of the tech world. Our office is not just a space; it’s an ecosystem where creativity, collaboration, and innovation converge.
Culture Of Collaboration
Teamwork is not just a buzzword here; it's a way of life. DynaTech fosters a collaborative culture where ideas flow freely, and each team member is a valued contributor to the bigger picture.
Quality Control
Elevate your skills with our commitment to continuous learning. DynaTech invests in your professional development, offering workshops, training sessions, and opportunities to attend tech conferences.
Work-Life Balance
We understand that your life extends beyond work. DynaTech promotes a healthy work-life balance, offering flexibility that empowers you to manage your professional and personal commitments seamlessly.
Celebrating Milestones
Every success, big or small, deserves recognition. At DynaTech, recognize and be recognized. Whether it's a project triumph or a personal achievement, we take pride in recognizing and celebrating these moments of excellence.
Employee Wellness Programs
Your well-being is a priority. DynaTech cares about your health and happiness, offering comprehensive wellness programs, fitness initiatives, and a supportive environment that places your overall well-being at the forefront.
Meet the DynaTechies
"Working at DynaTech means constantly learning and solving new challenges. The exposure to enterprise technologies and supportive leadership has helped me grow both technically and professionally."
"What I appreciate most about DynaTech is the collaborative culture. Everyone is willing to share knowledge, and that makes even complex projects exciting to work on."
"DynaTech gives you the opportunity to work on impactful projects with modern technologies while continuously developing your skills."