D365 CRM Functional Consultant
Job Title: Microsoft Dynamics 365 CRM Functional Consultant
Job Summary
We are seeking a skilled D365 CRM Functional Consultant to analyze business needs, design functional solutions, and support implementation of Dynamics 365 CRM applications. The ideal candidate will work closely with stakeholders to configure the system, improve processes, and ensure successful adoption aligned with business goals.
Key Responsibilities
- Gather and document business requirements related to CRM processes
- Configure Dynamics 365 CRM modules to meet client needs
- Translate functional requirements into system design and workflows
- Conduct workshops, user training, and demonstrations
- Collaborate with technical teams on integrations and customizations
- Support testing, troubleshooting, and issue resolution
- Assist with data migration and system validation
- Provide go-live and post-implementation support
- Recommend process improvements and best practices
Required Skills & Qualifications
- Strong functional knowledge of Dynamics 365 CRM modules (Sales, Customer Service, Marketing, or Field Service)
- Understanding of CRM business processes and lifecycle
- Experience configuring workflows, forms, dashboards, and security roles
- Ability to communicate effectively with business stakeholders
- Analytical problem-solving mindset
- Documentation and training experience
Preferred Qualifications
- Dynamics 365 or Power Platform certifications
- Experience with integrations and automation tools
- Exposure to end-to-end CRM implementation projects
Experience
- 3–6 years of experience in CRM functional consulting or related roles
Life at DynaTech
Dynamic Work Environment
At DynaTech, embrace a workplace that mirrors the dynamism of the tech world. Our office is not just a space; it’s an ecosystem where creativity, collaboration, and innovation converge.
Work-Life Balance
We understand that your life extends beyond work. DynaTech promotes a healthy work-life balance, offering flexibility that empowers you to manage your professional and personal commitments seamlessly.
Celebrating Milestones
Every success, big or small, deserves recognition. At DynaTech, recognize and be recognized. Whether it's a project triumph or a personal achievement, we take pride in recognizing and celebrating these moments of excellence.
Culture of Collaboration
Teamwork is not just a buzzword here; it's a way of life. DynaTech fosters a collaborative culture where ideas flow freely, and each team member is a valued contributor to the bigger picture.
Continuous Learning Opportunities
Elevate your skills with our commitment to continuous learning. DynaTech invests in your professional development, offering workshops, training sessions, and opportunities to attend tech conferences.
Employee Wellness Programs
Your well-being is a priority. DynaTech cares about your health and happiness, offering comprehensive wellness programs, fitness initiatives, and a supportive environment that places your overall well-being at the forefront.
Dynamic Work Environment
At DynaTech, embrace a workplace that mirrors the dynamism of the tech world. Our office is not just a space; it’s an ecosystem where creativity, collaboration, and innovation converge.
Work-Life Balance
We understand that your life extends beyond work. DynaTech promotes a healthy work-life balance, offering flexibility that empowers you to manage your professional and personal commitments seamlessly.
Celebrating Milestones
Every success, big or small, deserves recognition. At DynaTech, recognize and be recognized. Whether it's a project triumph or a personal achievement, we take pride in recognizing and celebrating these moments of excellence.
Culture of Collaboration
Teamwork is not just a buzzword here; it's a way of life. DynaTech fosters a collaborative culture where ideas flow freely, and each team member is a valued contributor to the bigger picture.
Continuous Learning Opportunities
Elevate your skills with our commitment to continuous learning. DynaTech invests in your professional development, offering workshops, training sessions, and opportunities to attend tech conferences.
Employee Wellness Programs
Your well-being is a priority. DynaTech cares about your health and happiness, offering comprehensive wellness programs, fitness initiatives, and a supportive environment that places your overall well-being at the forefront.
Transforming Jobs into Journeys
We’re not just a workplace; we're a dynamic community of visionaries, collaborators, and go-getters. We don't just offer jobs; we craft careers. Our commitment to your professional development is unwavering, with mentorship programs, ongoing learning initiatives, and a culture that thrives on pushing boundaries.
Meet the DynaTechies

CRM Developer
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Joining DynaTech was like stepping into a creative wonderland. The emphasis on design thinking and user-centric solutions is refreshing. The freedom to explore new ideas, coupled with the continuous learning opportunities, has empowered me to push boundaries and create impactful experiences.
DevOps Engineer
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Working as a DevOps engineer at DynaTech has been a journey of continuous improvement. The focus on automation and the integration of development and operations creates an environment that values efficiency and innovation.
HR Specialist
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Joining DynaTech’s HR team has been a fulfilling journey. The company’s emphasis on diversity and inclusion is not just a policy; it’s a lived reality. From onboarding to career development, DynaTech invests in its employees, creating a workplace where every individual’s unique strengths are valued.