Next-Gen Quality Compliance with Dynamics 365 Supply Chain Management: CAPA, EBR & More

The pressure is real. 

In today’s global market, the cost of poor quality is not just reputational damage—it's an expensive disaster.  

According to the American Society for Quality (ASQ), poor quality costs US businesses approximately $2 trillion annually. 

As regulatory demands tighten and customer expectations skyrocket, companies can no longer treat quality compliance as an afterthought. 

Microsoft Dynamics 365 Supply Chain Management is evolving rapidly to become that intelligent compliance ally. With version 10.0.44, Microsoft has rolled out public preview features that redefine how businesses implement and maintain quality compliance with Dynamics 365 Supply Chain Management. 

Let’s explore these transformative capabilities—and how organizations can unlock their full value. 

Why Quality Compliance Should Be Your Top Priority in 2025 

According to Gartner, 80% of manufacturing leaders believe that digitized quality management will be a major differentiator by 2026.  

With regulatory environments tightening across pharma, food & beverage, and electronics, it's not just about defect detection—it's about defect prevention, traceability, and customer confidence. 
 
Yet, the real challenge lies not just in setting up processes—but in ensuring consistent compliance and real-time adaptability across the supply chain. 

Supply Chain Complexity Snapshot: 

Source: Deloitte 2024 Supply Chain Survey 

Traditional systems often fall short due to: 

• Siloed quality data 
• Paper-based batch records 
• Inconsistent CAPA tracking 
• Lack of supplier collaboration 

This is where quality compliance in Dynamics 365 Supply Chain Management steps up. 

What’s New in Dynamics 365 SCM Version 10.0.44 (Public Preview) 

Microsoft’s latest updates supercharge the core quality management solutions with smarter compliance tools, digitized controls, and better usability. Here's a snapshot of the key enhancements: 

Deep Dive: Corrective and Preventive Actions (CAPA) in D365 SCM 

CAPA is at the heart of a resilient quality management solution. With structured workflows now integrated into Dynamics 365, businesses can: 

• Track the main cause of defects or failures. 

• Define action plans with proper timelines and ownership. 

• Track completion with electronic signatures. 

• Analyze any kind of recurring patterns across operations. 

For industries like pharma or electronics, this structured traceability is important for FDA and ISO compliance. 

Skip Lot Sampling + Flexible Triggers = Smarter Testing 

Why test 100% of shipments if quality is already consistent? The new flexible sampling feature allows D365 users to: 

• Reduce sampling ratios based on historic test data. 

• Skip testing for trusted vendors or repeat batches. 

• Trigger testing during transfer orders or customer returns, not just receipts. 

It’s intelligent testing—only when it’s needed. 

EBR: Electronic Batch Records That Talk to the Entire Supply Chain 

Goodbye, binders and paper printouts. With Electronic Batch Records, you can: 

• Digitally capture work instructions, test results, and batch attributes. 

• Securely manage versions and modifications. 

• Makes the use of electronic signatures for all the stages of production. 

• Ensure GMP and FDA compliance seamlessly. 

For industries bound by Good Manufacturing Practice (GMP) and FDA CFR 21 Part 11, this is a game-changer. 

Test Instrument Calibration: From Guesswork to Assurance 

Inaccurate test equipment leads to inaccurate decisions. The new feature allows D365 to track: 

• Calibration schedules based on time or usage. 

• Compliance reporting with automatic reminders. 

• Audit trails for every calibration activity. 

No more spreadsheets. No more missed calibrations. 

Certificates of Analysis: Now Customized for Each Customer 

Instead of sending generic COAs, manufacturers can now: 

• Embed custom fields per customer request. 

• Auto-generate COAs when packing slips are printed. 

• Meet client-specific documentation needs with minimal manual work. 

This isn’t just compliance—it’s a customer experience upgrade. 

Role-Based Electronic Signatures: Compliance, Built-In 

Electronic signatures are now more robust in Dynamics 365. They now cover: 

• Validation of quality orders 

• Test result approvals 

• CAPA closures 

• Instrument calibrations 

• Production material dispensing 

Plus, you can configure signature rules (password complexity, expiration, multi-step approvals) based on compliance guidelines. 

A Quick Example: 

Imagine a food manufacturing company receiving a batch of raw materials. With Dynamics 365 SCM: 

• A Quality Order auto-generates. 

• Samples are tested following FDA standards. 

• If contamination is detected, the batch is instantly quarantined. 

• Non-conformance is logged, and corrective actions are assigned and tracked — all within the system. 

This seamless orchestration not only ensures safer products but keeps companies audit-ready 24/7.

Benefits You Can’t Afford to Ignore 

• Reduced Risk 

• Increased Customer Loyalty 

• Improved Operational Efficiency 

• Faster Time to Market 

DynaTech’s Approach: Making Quality Management a Business Advantage 

At DynaTech, quality management solutions aren’t a one-fit-all solutions —they're about enabling operational excellence. 

Here's how we elevate your Microsoft Dynamics 365 SCM ecosystem: 

• Custom Quality Workflows: Tailored inspection plans that match with your products and markets 

• Real-Time Reporting and Dashboards: Get proactive insights powered by Microsoft Fabric and Power BI 

• Audit-Ready Documentation: Seamless compliance with ISO, FDA, OSHA, and other standards 

• Integrated Non-Conformance Management: Drive root cause analysis and prevent future issues 

How DynaTech Supercharges Quality Compliance with D365 SCM 

At DynaTech, we understand that no two industries have the same compliance DNA. That’s why our quality management solutions powered by Dynamics 365 SCM are industry-specific, flexible, and innovation-driven. 

• D365 Implementation & Customization Services: We tailor the Quality Management module to fit different compliance standards. 

• D365 Managed Services: Beyond implementation, we offer continuous optimization, so your system also changes with new regulations. 

• ERP Quality Consulting: DynaTech’s experts audit your existing quality processes, identify gaps, and craft a strategy to flawless compliance operations. 

DynaTech's Game-Changing Custom Products for Quality Excellence 

We don't just rely on Microsoft’s stack; we’ve extended it. Our proprietary solutions provide an extra layer of intelligence, security, and control: 

• Survey and Feedback Management Tool: Capture real-time customer satisfaction data post-delivery or post-service to fuel your continuous improvement cycles. 
• Vendor Collaboration Portal: Enforce supplier quality compliance with real-time documentation exchange, automated approvals, and corrective action reporting. 
• Pricing and Schemes Management Tool: Ensure transparent pricing compliance across partners and customers, avoiding penalties and disputes. 
• DynaTech BI for D365: Get actionable dashboards, predictive analytics, and KPI monitoring for quality metrics and compliance reporting. 

Conclusion: Quality is No Longer Optional. It’s Operational. 

With these new features in Dynamics 365 version 10.0.44, quality compliance in Dynamics 365 Supply Chain Management is no longer reactive—it’s proactive, predictive, and powerful. 

Regulatory pressures will keep rising. Customers will demand transparency. Your internal teams will expect seamless systems. The answer? A modern, AI-enabled, and audit-ready quality management solution. 

And the best part? You don’t have to go it alone. 

Access These Latest Features Today 

Want to explore these new quality compliance features in Dynamics 365 SCM for your organization? Let DynaTech be your implementation partner. 

Get in touch with our Dynamics 365 SCM experts to schedule a custom demo.