2000 +

Employees Globally

$ 600 M+

Approx. Annual Revenue

03

Global Manufacturing Plants

60 +

Countries Served

5000 +

B2B Orders per Day

  • Overview

A Top-Three Global Consumer Healthcare Manufacturer, Scaled on Dynamics 365

This customer is a global consumer healthcare and wellness company — one of the top three companies in its category worldwide — manufacturing and marketing intimate health and personal-care products through a multi-brand portfolio distributed to consumers, retail partners, and public-health/social organizations across more than 60 countries. Three manufacturing plants support both branded retail and B2B/tender-based (NGO, government, university) distribution channels.

Dynamics 365 for consumer healthcare manufacturing gives this business a single, unified system of record — Microsoft Dynamics 365 Finance & Supply Chain Management — spanning production, warehouse, procurement, inventory, sales, and HR across every plant and every market it serves.

A single Dynamics 365 Finance & Supply Chain Management platform connecting three global manufacturing plants, a multi-site warehouse network, and 5,000+ daily B2B orders.

DynaTech Systems provides ongoing D365 functional and technical support — maintaining formula-driven batch manufacturing configuration, warehouse label printing, EDI order flows, 3PL integration, and multi-jurisdiction tax compliance as the business scales.

  • Batch Manufacturing
  • Global Warehouse Network
  • EDI & Retail Integration
  • Multi-Country Tax Compliance
Core Business Operations

Global Batch Manufacturing Meets High-Volume Retail Distribution

Three international plants produce over 1.2 million units per day combined, feeding a distribution network that serves major global retailers, e-commerce partners, and public-health organizations.

Global Batch Manufacturing Global Batch Manufacturing
Global Batch Manufacturing

Three production plants operating formula-driven, process-manufacturing configuration in D365 — ensuring consistent, repeatable batch production at high volume across every site.

Global Warehouse & Distribution Global Warehouse & Distribution
Global Warehouse & Distribution

A multi-site warehouse network with barcode scanning, license-plate inventory tracking, and Zebra/ZPL label printing supporting inbound, outbound, and quality workflows.

High-Volume B2B Retail Orders High-Volume B2B Retail Orders
High-Volume B2B Retail Orders

5,000+ orders processed daily across major retail and e-commerce partners, supported by EDI-connected order-to-cash operations at enterprise scale.

Global Trade & Sourcing Global Trade & Sourcing
Global Trade & Sourcing

Trade agreement management and intercompany order processing (two- and three-legged) supporting complex multi-entity procurement across global operations.

Global Workforce Management Global Workforce Management
Global Workforce Management

Centralized HR operations supporting a 2,000+ person workforce across multiple countries, including performance, appraisal, and compensation management.

Product Governance & Compliance Product Governance & Compliance
Product Governance & Compliance

A structured, multi-stage SCRF approval workflow — Product, Compliance, and Cost review — governs every new product introduction or packaging-graphics change.

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Business Functions

Seven Core Business Functions on Dynamics 365 Finance & Supply Chain

Production, warehouse, procurement, order management, HR, inventory, and sales & marketing all run on a single D365 Finance & Supply Chain Management platform for this consumer healthcare manufacturer.

01

Production

Three global production plants operate formula-driven configuration in D365 — process manufacturing rather than discrete BOM — ensuring consistency across every site, with structured quality control at every stage.

  • High-volume batch manufacturing across the largest plant in the network
  • Seamless handoff between production and warehousing via D365 warehouse management

02

Warehouse Management

Outbound load creation and shipment confirmation across a global multi-site warehouse network, with barcode scanning across inbound, outbound, and inventory movements for real-time accuracy.

  • Zebra/ZPL-based label printing — shipping, RF, quality, and wave labels — tailored per customer
  • License-plate-based inventory tracking and counting journal management
  • Close coordination with a 3PL warehouse partner supporting stock reconciliation

03

Procurement & Sourcing

Trade agreement journal management for pricing and discount structures across global vendor relationships, with intercompany order processing supporting complex multi-entity procurement flows.

  • End-to-end purchase order lifecycle from requisition through vendor settlement

04

Order Management

High-volume B2B order processing at enterprise scale — 5,000+ orders per day across major global retail partners — supporting reliable, high-throughput order-to-cash operations.

05

Human Resources

Centralized HR operations supporting a global workforce of 2,000+ employees across multiple countries, with unified performance, appraisal, and compensation management.

06

Inventory Management

Enterprise-wide inventory visibility spanning multi-warehouse, multi-country operations, with support for multiple pack sizes and unit-of-measure variants across the product range.

  • Seamless inventory reconciliation with 3PL warehouse partners
  • Product Information Management supported through a structured SCRF governance process

07

Sales & Marketing

Sales order management supporting retail, B2B, and drop-shipment fulfillment channels, with EDI-connected order capture for major retail and e-commerce trading partners.

  • Returns and order-adjustment processing keeping accounts and inventory accurate
Business Processes

EDI, 3PL & Multi-Country Compliance on One Platform

EDI order management, 3PL integration, and multi-jurisdiction tax compliance define the day-to-day operating rhythm for this Dynamics 365 for consumer healthcare manufacturing deployment.

Batch Manufacturing & Formula Management Batch Manufacturing & Formula Management
Batch Manufacturing & Formula Management

Formula-based manufacturing across three global plants uses D365's process-manufacturing functionality for standardized, repeatable batch production, with DynaTech's ongoing support keeping configuration accurate as the business scales.

Outbound & Inbound Load Processing Outbound & Inbound Load Processing
Outbound & Inbound Load Processing

End-to-end outbound load creation and shipment confirmation, backed by barcode scanning and Zebra/ZPL label printing, delivers dispatch-level accuracy for major retail partners.

EDI Order Management EDI Order Management
EDI Order Management (850/855/856/810/997)

SPS Commerce and eBridge middleware automate the full EDI document lifecycle — purchase orders, acknowledgments, advance ship notices, invoices, and functional acknowledgments — for high-volume retail partners.

3PL Integration & Stock Reconciliation 3PL Integration & Stock Reconciliation
3PL Integration & Stock Reconciliation

Integration with a third-party logistics partner — covering BOM, Adjustment, and Transfer journals — delivers stock reconciliation across the extended warehouse network, with maintained item-to-UPC mapping tables.

Tax & Compliance Automation Tax & Compliance Automation
Tax & Compliance Automation

CCH SureTax automates US/Canada sales and use tax calculation, while a dedicated Electronic Reporting configuration handles Indian GST and Brazil e-invoicing requirements directly from D365.

Treasury & FX Management Treasury & FX Management
Treasury & FX Management

A Treasury Management System integration handles vendor payment instructions, receivables collection, and scheduled exchange-rate synchronization, giving finance leadership real-time visibility into cash and currency exposure.

Technology Stack

A D365 Warehouse Management System Built for Global Scale

Microsoft Dynamics 365 Finance & Supply Chain Management is the core global ERP powering production, warehouse, procurement, inventory, sales, and HR. D365 WMS drives license-plate tracking and label printing across the warehouse network, while EDI middleware, 3PL integration, and tax engines extend the platform to every trading partner and jurisdiction.

  • D365 Finance & Supply Chain Mgmt

    Production · Warehouse · Procurement · Inventory · Sales · HR

    Single unified system of record across three manufacturing plants

  • D365 WMS (Mobile)

    License Plates · Load Planning · Barcode Scanning

    Warehouse accuracy and throughput across a global multi-site network

  • SPS Commerce / eBridge

    EDI 850 · 855 · 856 · 810 · 997

    Reliable, high-volume B2B order management with major retailers

  • 3PL Integration

    Stock Reconciliation · Item-to-UPC Mapping

    Inventory alignment across the extended warehouse network

  • CCH SureTax

    US/Canada Sales & Use Tax

    Automated tax calculation and compliance integrated with D365

  • OANDA

    Currency Exchange Rate Feeds

    Accurate multi-currency financial reporting across every entity

  • Power Automate

    Certificate Expiry Alerting

    Proactive compliance alerts reducing continuity risk

  • Power BI

    Finance · SCM · Operations Reporting

    Real-time dashboards from shop floor to boardroom

  • Secure D365

    License Optimization & Governance

    Continuously analyzes usage patterns to right-size licensing and reduce spend

  • Microsoft Dynamics 365

  • Integration

  • Data Quality / Compliance

  • Analytics

  • Power Platform

Transportation & Civil Infrastructure Transportation & Civil Infrastructure White
Structured Data at Global Scale

Every module across this D365 Finance & Supply Chain Management deployment generates structured, unified data — supporting demand forecasting and advanced analytics across three manufacturing plants and 60+ markets.

Integrations

A Connected Ecosystem for Global Manufacturing & Retail

Dynamics 365 connects manufacturing, warehousing, retail trading partners, treasury, and analytics into one cohesive platform — eliminating data silos across three plants and dozens of trading partners.

System Integrations

SPS Commerce / eBridge handle EDI order and shipment processing at retail scale, including automated settlement for a major retail partner. A 3PL integration supports third-party warehousing and stock reconciliation across the extended logistics network. OANDA feeds real-time exchange rates across every global entity, while CCH SureTax automates US/Canada tax compliance. A Treasury Management System integration handles vendor payment instructions, receivables collection, and exchange-rate synchronization.

BI & Data Integrations

Power BI is integrated with D365 for real-time operational and business reporting across every function — from the shop floor to the boardroom — giving leadership continuous visibility into production, warehouse, and financial performance.

5,000+ orders per day: EDI-connected order-to-cash operations support high-volume B2B order processing across major global retail and e-commerce partners with minimal manual intervention.
See How We Connect Complex Retail Ecosystems
Customizations & Extensions

Targeted Enhancements Delivered by DynaTech Systems

DynaTech's ongoing support has delivered targeted, high-value customizations that solve real operational challenges — improving efficiency, accuracy, and financial control without adding unnecessary complexity to the core D365 platform.

Integration
Treasury Management System Integration

A three-flow integration spanning vendor payment & acknowledgement, receivables collection via bill-of-exchange files, and scheduled exchange-rate synchronization — giving finance leadership real-time control over cash and currency exposure across every entity.

Automation
Auto Production Order Cancellation

Automated cancellation of open production orders at the start of each month, eliminating manual cleanup effort and keeping production data accurate for planning.

Automation
Auto Reservation on Warehouse Change

Automatic inventory reservation triggered when the warehouse is changed on an order, reducing manual errors and keeping stock commitments accurate across sites.

Compliance
Brazil E-Invoicing Process

Custom Electronic Reporting logic covering Brazil e-invoicing scenarios not addressed by standard Microsoft functionality, keeping the business compliant in one of the world's most demanding fiscal environments.

Reporting
Lump-Sum Trade Promotion Processing

Purpose-built tables, forms, and audit logs for mapping lump-sum trade promotions, giving finance and sales teams accurate, auditable promotional cost tracking.

Automation
Certificate Expiry Alerting

A Power Automate flow proactively alerts the team when any certificate is due to expire within the next 30 days — giving the business time to act before a lapse occurs.

DynaTech Solution Packs
EDI & Retail
EDI Integration Dynamics 365 Retail Partners

Full EDI document lifecycle automation — 850, 855, 856, 810, 997 — connecting D365 to major retail and e-commerce trading partners with minimal manual intervention.

Warehouse & 3PL
D365 Warehouse Management & 3PL Integration

License-plate tracking, Zebra/ZPL label printing, and 3PL stock reconciliation working together to keep a global multi-site warehouse network accurate and efficient.

Business Impact

A Resilient, Compliant Platform Across Three Manufacturing Plants

DynaTech Systems' ongoing D365 support keeps this global consumer healthcare manufacturer's platform accurate, compliant, and ready to scale across every plant, warehouse, and market it serves.

Unified Global Manufacturing Platform

A single D365 Finance & Supply Chain Management platform spanning three international manufacturing plants and every market served.

Reliable High-Volume Order Processing

5,000+ B2B orders processed daily across major global retail partners through EDI-connected order-to-cash operations.

Accurate Global Warehouse Operations

License-plate tracking, barcode scanning, and 3PL reconciliation keeping inventory accurate across a multi-site, multi-country warehouse network.

Reduced Compliance Risk

Automated tax compliance across the US/Canada, India, and Brazil, plus proactive certificate-expiry alerting reducing business-continuity risk.

Real-Time Treasury Visibility

A Treasury Management System integration giving finance leadership real-time visibility into cash positions, receivables, and currency exposure.

Optimized Licensing & Governance

Continuous usage-based license optimization reducing unnecessary spend while strengthening role-based access governance.

Project At a Glance

Microsoft Dynamics 365 Finance & Supply Chain Management

Looking to unify global manufacturing, warehousing, and retail operations on Dynamics 365?

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