Professional Development Courses
800+ courses spanning science, history, philosophy, literature, and professional skills — delivered as physical media, digital download, and streaming formats, with D365 Finance & SCM managing the full order management lifecycle.
Educator Professional Development
Since 1982, targeted professional development for educators — offering hands-on technology integration, pedagogy, curriculum tools, and practical classroom strategies, managed through D365 Sales and Customer Service.
Course Content Library (1,800+ Lectures)
1,800+ lectures across 13+ content categories — managed in D365 Finance & SCM with complex Microsoft Dynamics 365 education pricing, coupon management, and bulk content updates.
Multi-Format D365 Order Management
Processing of regular, web, replacement, gift, mail, return, and omni orders through D365 Sales — with automated validation, intelligent order review, and centralized D365 Customer Service contact centre support.
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Gift Certificates & Promotions (D365)
Custom D365 digital and physical gift certificate issuance with partial and full redemption — combined with a custom pricing engine managing bulk updates, mega cloning, and coupon modules for promotional campaigns.
Global 3PL Fulfillment Integration
Order fulfillment through Technicolor 3PL — with automated packing, shipment tracking, and address validation via QAS all connected through the Azure Function App middleware hub.
D365 Order-to-Cash Automation
Automated D365 order validation, intelligent error detection and parking, WorldPay payment capture, and Technicolor 3PL fulfillment coordination — managing all e-learning order types across regular, web, gift, return, and omni channels.
D365 Pricing & Promotions Engine
Custom D365 pricing engine with bulk update, mega clone, and coupon module — enabling rapid promotional campaign deployment across hundreds of course SKUs without manual individual updates.
AX to D365 Data Migration (Azure Data Factory / SSIS)
Selective historical data migration from legacy AX to D365 Finance & SCM using Azure Data Factory and SSIS pipelines — ensuring complete, validated order history and customer records on the new cloud platform.
Gift Certificate Lifecycle Management (D365)
Custom D365 gift certificate module managing digital and physical issuance, partial and full redemption, balance tracking, and expiration — integrated with D365 Sales and Customer Service.
3PL Fulfillment & Address Validation Integration
Automated fulfillment coordination with Technicolor 3PL via Azure Function App middleware — combined with QAS address validation ensuring every D365 order ships to a verified destination.
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Tax Automation (Avalara + D365)
Avalara integration with D365 Finance delivers real-time, jurisdiction-specific tax calculation on every transaction — ensuring compliance across USA, UK, and Australia.
A 15+ API Azure Function App Ecosystem for D365 E-Learning Operations
The Azure Function App middleware hub serves as the central integration nerve center for this Microsoft Dynamics 365 education platform — buffering high-volume D365 orders, orchestrating API flows between all connected systems, and providing retry and reprocessing mechanisms to prevent data loss during seasonal demand peaks.
